SPSS’ Predictive Analytics datacollectie onderzoekssoftware is onlangs beoordeeld met de hoogste score voor de verbetering van klanttevredenheid in de categorie ‘Online Survey Software Providers’. SPSS kreeg de nummer één positie toebedeeld tijdens de vierde editie van de jaarlijkse Survey of Market Research Professionals onder leiding van MarketResearchCareers.
De leverancier van software-oplossingen voor Predictive Analytics kreeg de goede beoordeling vanwege de geavanceerde onderzoeksmogelijkheden en de grote hoeveelheid beheerfaciliteiten.
Hieronder volgt het volledige persbericht:
SPSS Data Collection Survey Software Takes Top Honors for Customer SatisfactionSPSS Predictive Analytics Data Collection Software Easily Captures Attitudes, Opinions and Preferences to Enhance Business Processes SPSS Inc. (Nasdaq: SPSS) today announced that its Predictive Analytics data collection survey software was ranked as having the highest customer satisfaction scores for “Online Survey Software Providers” in the Fourth Annual Survey of Market Research Professionals conducted by MarketResearchCareers.
SPSS data collection software received higher ratings than other vendors across numerous attributes including advanced survey creation capabilities, ability to control survey branding and quota management facilities.
Mike Carroll, director of sales and marketing for MarketResearchCareers, said, “We congratulate SPSS Inc. on their number one ranking within our 2009 Annual Survey of Market Research Professionals. With more than 350 evaluations from professionals who regularly use online survey software solutions from 25 leading suppliers, the satisfaction experienced by SPSS customers is the highest in the industry."
SPSS data collection software supports the entire survey research or feedback lifecycle, from survey design and data collection to analysis and reporting.
SPSS is an end-to-end provider for organizations looking to conduct sophisticated survey research through all channels, including online, by phone, in-person or on paper. SPSS provides organizations with a comprehensive platform to capture attitudes, opinions, and preferences regardless of geography, language, or communication channel.
Market research firms, commercial organizations, academic and government institutions use SPSS data collection software to better capture the voice of the customer, student or citizen. SPSS data collection software is used in a variety of ways, from measuring satisfaction, conducting in-depth product and advertising research, or assessing programs and evaluations.
Doug Sheridan, managing director at
EnergyPoint Research said, “We specialize in measuring and monitoring oil and gas companies' satisfaction of oilfield product and service providers, and the quality of our research depends on the quality of our information. SPSS data collection software has been vital to our work and success and has provided excellent functionality, flexibility and efficiency for our organization and survey participants. We applaud SPSS for their recent honor in being recognized for the superior service they provide to clients like us.”
Colin Shearer, senior vice president of strategic analytics at SPSS Inc., said, “This ranking is a testament to the innovation, product functionality and satisfaction that SPSS data collection software provides to our customers and we are proud to be recognized.”
BERICHT VOOR DE REDACTIEOver SPSSSPSS (NASDAQ : SPSS) is wereldwijd leverancier van software-oplossingen voor predictive analytics. De predictive analytics-technologie van SPSS optimaliseert bedrijfsprocessen doordat klanten hiermee beter in staat zijn zich op de kernactiviteiten te richten en te presteren. Met de opname van predictive analytics in de bedrijfsprocessen worden organisaties ‘voorspellende ondernemingen’. Zij zijn hiermee in staat om dagelijks weloverwogen beslissingen te nemen, waarmee bedrijfsdoelstellingen gerealiseerd worden en meetbare concurrentievoordelen bereikt worden. Meer dan 250.000 bedrijven, academische instituten, zorgaanbieders, marktonderzoeksbedrijven en overheidsinstellingen vertrouwen op de technologie van SPSS. SPSS is opgericht in 1968 en het hoofdkantoor is gevestigd in Chicago, Illinois. Meer informatie:
www.spss.nl
Voor verdere persinformatie kunt u contact opnemen met OCTANE PR:Tel: +31 (0)40 266 1130
E-mail:
spssbenelux@octanepr.com www.octanepr.nl Voor verdere algemene informatie kunt u contact opnemen met Bernadette Hulswit - van Beest van SPSS: Tel: +31 (0)183 651 777
E-mail:
bhulswit@spss.com www.spss.nl